Special Arrangements

If you are having difficulty paying your gas bill, please call Mobile Gas right away. In many cases, we will make special arrangements to establish a payment plan based on individual circumstances.

Third Party Referrals

Mobile Gas representatives can refer you to agencies and charitable organizations that can assist with utility bill payments.

Customer Charge for SSI Recipients

Customers who receive Supplemental Security Income (SSD payments or Aid to Dependent Children) and who qualify can have the customer charge waived from their monthly gas bill. A state agency will verify you as an SSI or ADC recipient. To receive the waiver of the monthly customer charge, please apply at any of the Mobile Gas offices. The gas account must be in the name of the SSI or ADC recipient for the three most recent months.